Accessing the Remote Desktop Environment uses Microsoft’s Remote Desktop Connection application which comes preinstalled in all modern Microsoft Windows operating systems.   A Windows 8 Store app is also available, which is useful for touchscreens and tablets using Windows 8 or Windows 8RT. For Apple MAC you can download the Remote Desktop Connection from Microsoft from the Apple App Store (from here).  There are also a number of Remote Desktop Connection clients for iOS, Android, Windows Phone, Windows RT available in their respective App Stores as detailed below.  For those that may have firewall constraints limiting the use of RDP, we have available additional ports that enable use of our cloud services behind most firewall configurations, so just make contact with us to find out more.
For Users of Windows XP,7,8,RT
  1. Open the Remote Desktop Connection application (Select Start and type Remote Desktop Connection, selecting the application).
  2. Using the computer server name given as part of your setup type this into the box shown below:
    RDC_Login.PNG
  3. You will be prompted for your login credentials.   Type your username and password.   We suggest you always prefix your username with a backslash to avoid any issues “\”, for example \joeblogs
    RDC_Login2.PNG
  4. Thats it you will now be logged into remote desktop environment.   If you are prompted to trust this connection or acceptance of a security certificate this is normal and you should just accept this.

OPTIONAL > Review your settings to make the most of the remote desktop, setting up access to local drives, printers, clipboard, and improving experience.

 

For Apple iOS Users (iPad Users)

  1. Download from the Apple APP Store Microsoft Remote Desktop App developed by Microsoft and available for free.
  2. Select to create a “New Remote Desktop”
  3. Using the computer server name given as part of your setup; type this into the box “PC name” below.  Follow the screen shot below to help with the normal default settings.   The connection name is a personal name you can give to this connection and is end user defined.
  4. Remote_Desktop_iPAD.PNG
  5. You will be prompted for your login credentials.   Type your username and password.   We suggest you always prefix your username with a backslash to avoid any issues “\”, for example\joeblogs

For Android Users

  1. Download from the Android APP Store Microsoft Remote Desktop App developed by Microsoft and available for free.
  2. Select to create a New Remote Desktop using the + on the top right of screen with the APP.
  3. Using the computer server name given as part of your setup; type this into the box “PC name” below.  Follow the screen shot below to help with the normal default settings.   The connection name is a personal name you can give to this connection and is end user defined.
  4. Remote_Desktop_Android.PNG
  5. You will be prompted for your login credentials.   Type your username and password.   We suggest you always prefix your username with a backslash to avoid any issues “\”, for example \joeblogs